Terms & Conditions

1. Acceptance of Terms

By accessing this website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modifications.

2. Age Restrictions and Eligibility

Minimum Age Requirement

You must be at least 19 years of age to:

• Access our casino gaming facilities
• Make hotel reservations
• Use our website and services
• Participate in any promotional activities

Age Verification

We reserve the right to verify your age at any time. Valid government-issued photo identification is required for:

• Casino gaming activities
• Hotel check-in
• Alcohol service
• Participation in promotions

3. Hotel Reservations and Accommodations

Booking Terms

Hotel reservations are subject to availability and the following terms:

• Check-in time: 3:00 PM
• Check-out time: 11:00 AM
• Valid credit card required for booking
• Government-issued photo ID required at check-in

Cancellation Policy

Cancellation policies vary by rate type:

• Standard Rate: Free cancellation up to 24 hours before arrival
• Non-Refundable Rate: No cancellation or refunds permitted
• Group Bookings: Special cancellation terms apply

Payment Terms

Payment is due at the time of booking or check-in. We accept major credit cards and may require a security deposit for incidentals.

4. Casino Gaming Terms

Gaming Rules and Regulations

All casino gaming activities are subject to:

• Ontario Gaming Commission regulations
• House rules posted in gaming areas
• Individual game rules and procedures
• Responsible gaming policies

Prohibited Activities

The following activities are strictly prohibited:

• Underage gaming (under 19 years)
• Cheating or fraudulent activities
• Intoxicated gaming
• Disruptive behavior
• Use of electronic devices to gain advantage

Self-Exclusion Program

We offer self-exclusion programs for individuals who wish to restrict their gaming activities. Contact our customer service for more information.

5. Website Use and Intellectual Property

Permitted Use

You may use our website for:

• Browsing information about our services
• Making legitimate reservations
• Accessing customer service
• Viewing promotional materials

Prohibited Use

You may not:

• Use the website for illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Copy or reproduce content without permission
• Use automated systems to access the website

Intellectual Property

All content on our website, including text, images, logos, and software, is protected by copyright and other intellectual property laws. You may not use our content without written permission.

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices as described in our Privacy Policy.

7. Limitation of Liability

To the maximum extent permitted by law, Silent Peak Casino Hotel shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or business opportunities
• Personal injury or property damage
• Gaming losses or winnings
• Third-party actions or omissions

Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless Silent Peak Casino Hotel, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any law or regulation
• Your infringement of third-party rights

9. Dispute Resolution

Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

Dispute Resolution Process

Any disputes arising from these Terms or your use of our services shall be resolved through:

• Good faith negotiations
• Mediation if negotiations fail
• Binding arbitration in Toronto, Ontario

10. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Government actions
• Labor disputes
• Technical failures
• Pandemic or health emergencies

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. We will replace any invalid provision with a valid provision that most closely reflects the original intent.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us: