Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation or booking
• Create an account or membership
• Contact us through our website or customer service
• Participate in promotions or surveys
• Use our casino gaming services

This information may include:

• Name and contact information (email, phone number, address)
• Date of birth and age verification
• Payment information (processed securely through third-party providers)
• Preferences and interests
• Identification documents for age verification

Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide hotel accommodations, casino services, dining, and entertainment
• Reservations: To process bookings and manage your stay
• Communication: To send confirmations, updates, and respond to inquiries
• Marketing: To send promotional materials and special offers (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and ensure the safety of our guests
• Improvement: To enhance our services and website functionality

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for specific sharing
• Safety: To protect the safety and security of our guests and property

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and databases
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Analyze website traffic and usage
• Provide personalized content
• Improve website functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect some website features.

6. Your Rights and Choices

Under Canadian privacy laws, you have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Withdrawal: Withdraw consent for marketing communications
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Age Restrictions

Our services are intended for individuals who are 19 years of age or older. We do not knowingly collect personal information from individuals under 19 years of age. If we become aware that we have collected information from someone under 19, we will take steps to delete such information promptly.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and comply with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: